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Taste will always remain a personal matter. Even though we take absolute care to meet your expectations, it may happen that the wine is not your taste. Or that it has a problem...
- if the wine is not your taste, you may return any unopened and undamaged bottle, just send it back at your charge, within 14 days of receipt and without any questions asked. You will receive a voucher for the value of the returned bottles.- the wine has a "problem": the opened bottle has cork, or is oxidized or otherwise technically not correct. Bulgariantopwines.com will replace your bottle. In that case, please close the open bottle and keep it, so that we can give feedback to the winemaker.
In both cases, please contact us.